COMPANY CONTACT RECORD
CarMax
Customer Service Number
TOLL-FREECustomer Relations
1-800-519-1511Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Toll-free in the listed region. Mobile airtime and international charges may apply.
Independent company information. Etre Contact Atlas is not CarMax’s service team. Contacts belong to the named provider. We do not answer or transfer your call.
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Customer Relations
1-800-519-1511US · Monday–Friday, 9 a.m.–8 p.m. ET
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
Car buying, selling and shopping
1-833-538-2913US · Monday–Saturday, 9 a.m.–9 p.m.; Sunday, 11 a.m.–10 p.m. local time
Auto Finance is a different department; do not use customer-relations numbers for payment or loan support.
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